Sales Chatbot: Storyline, JavaScript, Cluelabs, OpenAI
Free-response, AI-driven scenario-based interaction allows learners to practice recall without supplying answers, a simulation which more closely mimics their on-the-job task.
This shortened model does not include all instruction. To succeed with the chatbot, the learner (you, if you try out the course) must, in the course of natural small talk:
Ask if the guest is traveling on business
Offer to look for corporate rates if the guest shares the name of his company
This interaction, built using Cluelabs and JavaScript, is my model for a more realistic simulation (still in progress), using Elevenlabs with OpenAI to create a voice-activated chatbot that responds with voice.